Terms & Conditions – Her Voyage

Welcome to Her Voyage ("we," "our," or "us").

These Terms & Conditions outline the rules and regulations for using our website and booking our travel experiences.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use our website.

1. Company Information

Her Voyage is a Switzerland-based travel and lifestyle brand that curates exclusive experiences for women travelers.

• Location: Switzerland
• Contact: info@hervoyage.ch
• Website: www.hervoyage.ch

2. Scope of Services

Her Voyage offers curated travel experiences, retreats, and related travel services.

All trips, events, and collaborations are organized with care and attention to detail.

Please note that some services may be provided in collaboration with third-party suppliers (e.g. hotels, instructors, local guides, transportation providers).

3. Bookings and Payments

• Bookings can be made directly via email.
• A deposit is typically required to secure your place. The balance must be paid according to the deadlines stated at the time of booking.
• Payment methods will be specified on our website or in your booking confirmation.
• Your booking is confirmed only once we receive payment and send you a written confirmation.

4. Cancellations and Refunds

• Cancellations must be made in writing (via email).
• Refunds are governed by our Refund Policy, which forms part of these Terms.
• Please review the Refund Policy carefully before booking.
• In case of trip cancellation by us (e.g. due to unforeseen circumstances), you will receive a full refund of payments made.

5. Changes to Itinerary or Services

While we strive to deliver each experience as planned, Her Voyage reserves the right to make small modifications to itineraries, schedules, or accommodations if necessary due to local conditions, safety reasons, or supplier availability.

We will always aim to offer an alternative of equal or higher quality.

6. Travel Insurance

We highly recommend that all participants obtain comprehensive travel insurance, including medical coverage, cancellation, and baggage protection, prior to departure.

Her Voyage is not responsible for any costs arising from missed flights, illness, accidents, or other unforeseen events.

7. Liability

Her Voyage acts as an organizer and coordinator but cannot be held responsible for any injury, loss, damage, or delay caused by third-party providers or circumstances beyond our control (e.g., weather, strikes, political events).

Participants take part in all activities at their own risk.

8. Participant Responsibilities

By booking an experience, you agree to:

• Provide accurate personal and contact information.
• Disclose any health conditions or dietary restrictions relevant to your participation.
• Respect local customs, property, and fellow travelers.
• Follow any safety guidelines provided during the experience.

We reserve the right to remove participants who behave disrespectfully or disruptively, without refund.

9. Intellectual Property

All content on this website — including text, images, logo, design, and media — is the exclusive property of Her Voyage unless stated otherwise.

You may not reproduce, copy, or distribute any material without prior written permission.

10. Personal Data

Your personal data is collected and processed according to our Privacy Policy, which explains how we handle and protect your information.

11. Links to Other Websites

Our website may contain links to third-party sites (such as accommodation partners or social media).

Her Voyage is not responsible for the content, accuracy, or privacy practices of these external websites.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by Swiss law.

Any disputes arising from or related to the use of this website or participation in our services shall be subject to the exclusive jurisdiction of the competent courts in Switzerland.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal obligations.

The latest version will always be available on this page with the date of the last update.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

• info@hervoyage.ch
• 📍 Switzerland