Privacy Policy – Her Voyage
Last updated: November 2025
Her Voyage (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Who We Are
Her Voyage is a Switzerland-based travel and lifestyle brand that curates unique experiences for women travelers.
- Business location: Switzerland
- Contact: info@hervoyage.ch
- Website: www.hervoyage.ch
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Contact details (name, email address) – when you fill in a contact or booking form.
- Communication data – messages or inquiries you send us.
- Usage data – information about how you use our website (pages viewed, time spent, etc.).
- Cookies – small files stored on your device to enhance your browsing experience (see Section 6).
We do not collect sensitive personal information unless explicitly provided by you (e.g., for travel-related preferences or allergies).
3. How We Use Your Data
We use your information to:
- Respond to your messages or inquiries.
- Process bookings, payments, or refunds.
- Improve our website and services.
- Send occasional updates, offers, or newsletters (only if you opt in).
We always process your data lawfully, fairly, and transparently.
4. Legal Basis for Processing
We rely on the following legal bases under the Swiss Federal Act on Data Protection and the EU GDPR:
- Consent – when you voluntarily provide your information.
- Contractual necessity – when data is needed to fulfill a booking or service request.
- Legitimate interest – to improve our services and protect our website.
5. How We Store and Protect Your Data
Your personal data is stored securely on trusted hosting providers that comply with Swiss and EU data protection standards. We use reasonable technical and organizational measures to prevent unauthorized access, alteration, or disclosure.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies for analytics and performance. You can manage or disable cookies in your browser settings. If we use third-party tools (such as Google Analytics or Meta Pixel), these may process limited data outside Switzerland or the EU. For more details, please review our Cookie Notice.
7. Sharing Your Data
We do not sell or rent your data. We may share it only with trusted service providers (such as email, hosting, or payment platforms) that are bound by confidentiality and data protection agreements.
8. Your Rights
Under Swiss and EU law, you have the right to access, correct, update, or request deletion of your personal data, withdraw consent at any time, and lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise these rights, please contact us at info@hervoyage.ch.
9. Data Retention
We keep your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
10. International Transfers
If we transfer your data outside Switzerland or the EU, we ensure appropriate safeguards, such as standard contractual clauses, to maintain adequate protection.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@hervoyage.ch
📍 Switzerland